Job Opportunities API

Loews Coral Gables Hotel offers careers at a AAA Four-Diamond property in the heart of The Plaza Coral Gables. Team members support 242 guestrooms, four dining outlets, a spa, fitness center, rooftop pool, and 30,000 square feet of indoor/outdoor event space near Miracle Mile. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer : • Competitive health & wellness benefits, 401(k) & company match • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement • Training & Development opportunities, career growth • Tuition Reimbursement • Pet Insurance • Team Member Hotel Rates, other discounts, perks and more Job Specific • Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance • Sets up assigned station with all required supplies, "Mis en Place" • Greets guests in a polite professional manner according to Loews standards • Suggestively sells menu items to guests so as to enhance the dining experience • Records all aspects of guests order accurately and enters guest orders into POS terminal • Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal • Monitors preparation of individual courses to ensure proper flow • Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered • Serves all food and beverage items professionally, according to Loews Standards • Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction • Prepares and presents accurate, complete guest check • Collects monies due and or applies charges to guest account using POS terminal • Completes end of shift revenue report and cash deposit • Performs all side work duties as assigned by manager/supervisor • Other duties as assigned General • Promotes and applies teamwork skills at all times • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance • Is polite, friendly, and helpful to guests, management and fellow team members • Executes emergency procedures in accordance with hotel standards • Complies with required safety regulations and procedures • Attends appropriate hotel meetings and training sessions • Maintains cleanliness and excellent condition of equipment and work area • Complies with hotel standards, policies and rules • Recycles whenever possible • Remains current with hotel information and changes • Complies with hotel uniform and grooming standards Qualifications • High School diploma or equivalent • One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment • Thorough knowledge of food terminology, food service techniques and sanitation standards • Exceptional guest service skills • Basic computer skills • Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift • Ability to work flexible schedule to include weekends and holidays