Job Opportunities API

We take pride in our culture and strive to make Bobca t - G DN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships. Service   Advisor To ensure   optimum   customer service,   we are   hiring a Service Advisor to work one-on-one with our clients.   Your job will be to advise customers on the available parts and service options   for their equipment .   We count on you to take advantage of our training, gain extensive product   knowledge,   and serve all customers with a friendly smile and honest guidance.   We offer in-house training and support as well as competitive compensation. Service Advisor $25.00 & Up DOE Monday-Friday (7am-5pm) Great Benefits Essential Functions : • Greet customers   and   maintain   a   positive customer relationship   throughout the entire experience   to ensure repeat business. • Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs. • Schedule all service work and provide   supervision of administration   and warranty. • Communicate with the Parts   team for the   technicians’   parts needs   and verify that the parts are entered properly on service orders. • Communicate effectively to customers   regarding   technicians’   findings . • Maintain and manage workload in a fast-paced work environment with an emphasis on multi-tasking. Other Duties Please   note   this job description is not designed to cover or   contain   a comprehensive listing of activities, duties or responsibilities   required of   the employee for this job.   Duties,   responsibilities,   and activities may change at any time with or without notice. Work Environment/Physical Demands: • Most   working hours are spent sitting down and working on a computer. • Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed. • Answering the phone and speaking with customers and employees. • The noise level in the work environment is usually moderate but is right off the shop floor   so   can occasionally be loud. While performing the duties of this job, the employee   is occasionally required to   stand,   walk;   sit;   use hands to finger, handle, or feel objects,   tools,   or controls; reach with hands   and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to   twenty   pounds. Position Type : This is a full-time position. Job Requirements: • Previous   experience working in automotive or construction industry preferred. • Excellent customer service,   interpersonal, and communication skills   (verbal and written) . • Must be able to manage heavy phone volume with great data entry skills while paying close attention to details. • Have strong   organizational   skills, attention to detail ,   and   an elevated level   of competence with computer related programs. • Be professional and hard working with a customer-friendly approach to service. • Be comfortable working in a team setting. • Must be able to   learn   company   designated   software within a reasonable amount of time allotted. Reports to:   Service Department Manager Expected Hours of Work : The Bobcat   is open 5 days per week (M - F). Times will vary throughout the year, but retail hours are M-F (7am to 5pm). Benefits: • Health, Dental, Life & Disability Policies • Employee Discounts • 401K Plan with Company Match • Flexible Spending Account • Paid Holidays & Vacation • Training & Advancement Opportunities Pre-Employment drug screens , background   check   & proof   of employment eligibility (E-Verify) are   required   for any position offered. We are always on the lookout for people who bring fresh perspective and life experiences to our team.