Job Opportunities API

Job Description: To coordinate Service   Centre   operations by acting as the   central point   of contact between customers and internal stakeholders, ensuring effective communication, seamless job execution, customer satisfaction,   accurate   documentation, and efficient management   in   operational excellence   to ensure smooth and uninterrupted operations. About Alfa Laval Middle East: Alfa Laval Middle East is the regional arm of Alfa Laval , a Swedish multinational engineering company specializing in heat transfer, separation, and fluid handling technologies used across industries like energy, marine, food processing, water treatment, and chemicals. Responsibilities • Coordinate incoming and outgoing service jobs within the Service Center. • Monitor job progress and update internal tracking systems. • Assist   in scheduling service activities,   manpower , and   logistics . • Coordinate with customers   regarding   job status, delivery schedules, and documentation requirements. • Prepare service reports, delivery documents, and   monitor invoicing. • Participate in continuous improvement initiatives to enhance service   centre   efficiency. • Ensure all service   centre   documentation is   accurate , complete, and maintained   in accordance with   company procedures and quality requirements. • Monitor and manage inventory levels of consumables, spare parts, and service   centre   supplies. • Generate KPI reports and operational performance data to support service   centre   management. • Establish and   participate   in regular workload planning and forecasting meetings with Sales,   P&A,   Service   Centre   Manager , and other stakeholders to ensure visibility of upcoming service requirements. • Support resource planning by monitoring job pipelines, workload distribution, and service   centre   capacity   utilization . • Prepare monthly timesheets and   man-hour   booking   in   ERP for Service   Centre   personnel based on approved job records and workflow data. • Conduct daily   toolbox talks, safety briefings, and HSE awareness sessions for service   centre   personnel. • Monitor housekeeping standards within the workshop, ensuring clean, organized, and hazard-free work areas   always . • Support incident reporting by documenting and escalating all safety incidents, near misses, and unsafe conditions   in a timely manner . • Foster a strong safety culture by encouraging proactive reporting and continuous improvement in HSE performance. "We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status."