Job Opportunities API

Role purpose Lead or support the functional implementation of ServiceNow Governance, Risk, and Compliance / Integrated Risk Management capabilities. The role translates approved governance and assurance processes into practical ServiceNow requirements and configurations, supports customer workshops, and helps deliver traceable, testable, and adoption-ready solutions. Requirements ·    Conduct discovery and process workshops with policy, compliance, risk, BCM, internal audit, control-owner, and technology stakeholders. ·    Assess current-state processes and define future-state workflows, roles, approvals, notifications, escalations, evidence needs, and reporting requirements. ·    Configure or guide configuration of applicable ServiceNow GRC/IRM capabilities in line with approved requirements, platform standards, and agreed scope. ·    Define entity, authority document, policy, control, risk, issue, indicator, continuity, audit, finding, remediation, and evidence relationships where applicable. ·    Prepare or review functional design documents, user stories, acceptance criteria, configuration workbooks, process flows, and traceability records. ·    Support data mapping and migration validation for policies, regulatory content, risks, controls, audits, findings, plans, and related historical records. ·    Support integration requirement definition and functional validation while coordinating technical design and development with the responsible integration team. ·    Prepare test scenarios; support system integration testing, UAT preparation, defect triage, remediation validation, and business sign-off. ·    Develop the end user training material and conduct end user training sessions before or after going live. ·    Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation. ·    Advise stakeholders on practical use of out-of-box GRC/IRM capabilities and identify requests requiring customization, additional licensing, or change control. ·    Identify scope gaps, dependencies, risks, assumptions, and change requests early; avoid unsupported commitments or undocumented configuration. Benefits Mandatory experience and knowledge ·    At least 5 years of relevant GRC, assurance, resilience, or ServiceNow consulting experience, including at least 3 years of hands-on ServiceNow implementation exposure. ·    Hands-on practitioner or implementation experience in at least one of the following domains: Compliance Management, Business Continuity Management, or Internal Audit. Experience in more than one is strongly preferred. ·    Demonstrated ServiceNow GRC/IRM implementation experience involving at least one relevant product area such as Policy and Compliance, Risk, Audit, or BCM. ·    Working knowledge of controls, evidence, issues/findings, remediation, approvals, attestations, assessments, reporting, and audit trails. ·    Ability to facilitate business workshops and convert business needs into implementable and testable functional requirements. ·    Experience supporting UAT, defect resolution, data validation, and deployment readiness. ·    Fluent Arabic language proficiency, spoken and written, is mandatory for this role given direct workshop facilitation with Arabic-speaking policy, compliance, risk, BCM, and audit stakeholders. Preferred experience ·    Experience with enterprise or regulated organizations, especially banking or financial services. ·    Exposure to regulatory and control frameworks such as SAMA, ISO 27001, ISO 22301, ISO 31000, COSO, COBIT, NIST, or equivalent. ·    Experience wi