Job Opportunities API

Retail Supervisor   |   Lifeline • Employment Term:  Permanent Part Time (32.5 hours per week) • Location:   Mackay • Remuneration:   $29.45   p/hr + Super +   NFP   Salary Packaging   ( s ave tax and increase your take home pay )   + commission program for high performers Applications will be reviewed as they are   received, and   therefore may result in the role closing early if the right applicant is found. Make a meaningful difference with   Lifeline Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives. A s a   Retail   Supervisor ,   you’ll   be encouraged to grow,   develop   and feel empowered ,   contributing to   the   meaningful   work of   Queensland’s   leading   charity retail brand .   Everyday our   120   stores   across Queensland   sell donated goods ,   giving pre-loved items a second life   and bringing in profit to support our Crisis Support Line and suicide prevention services. Let’s   make a meaningful difference, together. Your part in our Lifeline team Along with your passion   for your local community   and   leading   a store that   provide s   great customer service   you   will: • Demonstrate a passion for Lifeline and its purpose, promoting its service and value to the community through personal actions, behaviours,   practices   and outcomes • Manage all aspects of a retail operation and delegate responsibilities where   appropriate to   ensure sound business practices are adhered to and sales targets ar e   achieved • Work with staff and volunteers to review and   monitor   pricing, visual merchandising,   promotional   events   and selling techniques to ensure that profitability is   maintained   and improved • Maintain effective communication channels within direct team, regional support   functions and external stakeholders and   provide assistance to   team members in   handling customer complaints / enquiries • Identify   issues and opportunities based on selling and customer feedback • Set   objectives   and prioritise tasks, ensuring   objectives   are tied to overall business   strategy • Coach and develop direct reports daily, ensuring development goals are linked to   business   objectives   and improved performance What makes a difference for us To be successful for this role you will need to be/have: • Available Monday - Friday • Be passionate about Lifeline and be able to articulate its purpose • Demonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring people • Ability to deliver   a high level   of customer service and exceed customer expectations • Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online   marketing   and stock control • Create a values driven, diverse and safe employment environment that attracts,   engages   and   retains   skilled employees and volunteers • Communicate promotional event information to maximise results • Identify  issues and opportunities based on trends and customer feedback • Setting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectives • Strong problem solving and influencing skills • Ability to use a retail business systems, POS and Microsoft Office What makes a difference for you? • NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained • Staff Discounts: Participation in our team member purchasing program • A recognition and rewards platform , providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs • 12 weeks paid parental leav e and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme • Diversity and inclusive leave , offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events • Career development opportunities  to challenge yourself, grow and make a meaningful difference • Flexible work arrangements to support work-life balance • A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others We’d love you to be part of our UnitingCare family Joining our Lifeline, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: • provide welcoming, safe and nurturing services for children • implement measures to prevent child abuse and neglect within our services • appropriately and immediately address child abuse and neglect if it does occur • abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme Diversity & Inclusion Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.