Job Opportunities API

Job Description: • Provide Level 1 helpdesk support by assisting users with software-related issues and system access. • Log, track, and document issues using the company’s ticketing system. • Assist senior developers in debugging, testing, and maintaining applications. • Participate in software development tasks such as writing small modules, scripts, or bug fixes. • Help document system features, technical procedures, and troubleshooting guides. • Work closely with the development team to understand the software lifecycle and deployment processes. • Escalate complex issues to senior engineers when necessary. Requirements Qualifications: • Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or related field • Fresh graduate or up to 1 year of relevant experience • Basic knowledge of programming languages such as Python, Java, C#, JavaScript, or similar • Familiarity with databases or SQL is a plus • Basic understanding of software development concepts • Strong analytical and problem-solving skills • Good written and verbal communication skills • Willing to handle both helpdesk support and development-related tasks