Solution Analyst
RELEX Solutions
| Company | RELEX Solutions |
| Category | Engineering |
| Location | Atlanta |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 22 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
We are now looking for a Solution Analyst to join our Business support & testing team in the US. You will join a close-knit, ambitious team of 20+ highly talented and motivated Analysts. The team is responsible for supporting continuous service customers and colleagues to get the most out of their RELEX system. In addition, the team supports the product organization by conducting acceptance testing for development items.
This is an ideal role for a recent graduate who wants to be part of building a success story and to play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people; all committed to RELEX’s success. RELEX, in turn, does its very best to take good care of its people.
Join us as a Solution Analyst, and this is some of what you’ll be doing:
You will analyze and resolve supply chain related and SQL issues our customers and colleagues are facing by using RELEX’s leading-edge technology
You will provide consulting and support to customers on developing their RELEX system
You will ensure and support high-quality product development by conducting acceptance testing
You will conduct analyses and investigations on ad-hoc basis for different internal stakeholders
You will be working closely with consultants to create customer and product related documentation
What you’ll bring to the table:
Strong analytical and problem-solving skills
Strong understanding of SQL databases and queries. Query Writing for reporting, data manipulation and investigation. Familiarity with Python for data analysis, with a willingness to grow scripting skills
Proactive and result-driven attitude towards work
Ability to understand SCM systems from both business and IT perspectives
Excellent communication skills
Educational background in Industrial Engineering, System sciences, Data Science, Statistics, Information & Service Management, Operations Research, Mathematics, System sciences or other relevant subject expertise
Strong will to learn how our products operate and deliver world-class service
Outstanding work ethic and a sense of urgency to resolve issues quickly and efficiently
AI & Technology Skills:
Experience using AI-powered tools to improve personal productivity and streamline routine tasks
Practical understanding of large language models (LLMs), including prompt design, context management, and appropriate model usage, and the ability to apply these concepts to real-world tasks such as documentation, investigation, and workflow support
Ability to configure or leverage AI-assisted workflows to automate repeatable support tasks, while exercising sound judgment on when human expertise is required
Interest in staying current with emerging AI technologies and proactively identifying opportunities to enhance team efficiency and ways of working
What we consider an advantage:
Previous work experience as an Analyst, Data Scientist etc or in customer service
Ability to understand code and prior knowledge of databases
Experience from retail, FMCG/CPG supply chain management, logistics, pricing
Experience in implementing, or maintaining enterprise-scale software solutions
Understanding of ITIL best practices for customer support
Advanced Windows Server Operating System understanding – Domain Controllers, Active Directory, DNS, Server Manager etc.
Basic understanding of networking principals
RELEX key benefits
Flexibility in how and where you work
Room to thrive in a fast-growing global company with a good market position
Practical benefits that support work, family, wellness, and everyday life
Annual leave
Diverse, inclusive, and supportive work culture
Work that meaningfully reduce
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