Job Opportunities API

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change. With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With rapid a growth plan in place for India, we’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.   We are looking for a Staff Engineer who can blend technical depth with architectural vision, owning key systems and helping scale our platform as we grow. This role is pivotal in setting engineering standards, mentoring teams, and solving complex technical problems that impact millions of users in the travel-tech space.  You will work closely with cross-functional teams including product, design, QA, DevOps, and business stakeholders to design scalable, performant, and secure systems. This is a hands-on role with a strong focus on high-impact delivery and long-term technical strategy.  Requirements Critical Tasks: Driving Technical Excellence and System-Wide Impact In this role, you will be the driving force behind technical quality and cross-team coherence, ensuring our systems are robust, scalable, and delightful for our customers. Here is how you will make a profound impact: Elevate Software Quality through Collaboration: You will be a vital connector, collaborating extensively with cross-functional Product, Design, and Technology teams. Your work ensures that we consistently create high-quality, resilient software that directly translates into an exceptional customer experience. Lead Complex, Multi-Team Solutions: You will regularly take the technical lead in designing and delivering solutions that are not confined to a single team or component. This involves a deep, architectural understanding of integration points, cross-system dependencies, and a clear-eyed assessment of technical and business trade-offs. Your focus goes beyond the feature level to fundamentally improve how interconnected systems function across the entire domain. Champion Code and Deployment Excellence: You are committed to producing clean, consistent, and meticulously organized solutions that rigorously adhere to our established technology standards and best practices. You will maintain a high-velocity development cycle, regularly deploying your changes to production with confidence and a focus on reliability. Proactive System Health and Architectural Stewardship: You possess a keen, forward-looking perspective, proactively identifying and surfacing systemic issues that affect multiple teams. This includes hidden technical debt, critical scalability bottlenecks, reliability risks, and architectural inconsistencies. You will not just report these issues but will drive the creation and execution of practical, high-impact plans to address them at their root. Unblock and Empower Engineering Teams: You act as a force multiplier, providing essential technical guidance, foundational frameworks, and critical system context to unblock other teams. Crucially, you achieve this without becoming a central point of failure or a bottleneck, empowering teams to move forward autonomously. Strategic Risk Mitigation and Future-Proofing: You constantly look ahead to anticipate potential scaling challenges, looming reliability threats, or architectural limitations. You execute early, strategic actions to mitigate these risks well before they can disrupt delivery timelines or negatively impact the customer experience.