Job Opportunities API

Diptyque wurde 1961 im lebhaften und pulsierenden Saint Germain in Paris gegründet und kreiert sinnliche Parfums für Körper und Zuhause, duftende Hautpflegeprodukte und begehrte Dekorationsartikeln. Diptyque schafft eine Balance zwischen Träumen, Natur und Kunst und lädt dazu ein, in eine Welt voller Kreationen einzutauchen, die der Fantasie freien Lauf lassen. We are looking for a Store Manager for the opening of our first boutique in   Zurich   by the   beginning   of 202 7 . Reporting to the Export Sales Department and working with the Europe Area Manager, you will support the development and day-to-day management of the boutique. In this role, you will   be responsible for   driving business performance, managing the point of sale,   implementing   instore   animations,   and leading the team. Job description: Driving commercial performance • Develop sales revenue through various business levers (performance analysis) and implement action plans • Prepare daily, weekly, and monthly reports for management • Ensure proper maintenance of the client database and propose loyalty initiatives using our CRM tool • Act as a relay of information between management and headquarters teams • Coordinate marketing actions at the store with the help of HQ. Seize opportunities according to local costumes. Store management and brand   representation • Ensure the brand image is upheld and act as a role model in terms of customer service, client experience, visual merchandising, sales ceremony, and client loyalty • Ensure the boutique is well   maintained   and that merchandising is aligned with in-store activities • Oversee stock management and inventory processes • Handle daily administrative management, as well as tracking orders, deliveries, supplies, etc. • Manage in-store animation plans   according to marketing calendar   (client events) Team management • Support the definition of team roles and required profiles • Lead and unite this new team to foster collaboration and enthusiasm: prepare and organize daily team briefings, define motivating and challenging individual action plans to support skill development (monthly reviews, training, role definition, and task allocation, etc.) • Manage scheduling and   optimize   staffing according to business cycles • Promote exemplary behavior and ensure adherence to brand image standards Candidate Profile: Experience • Proven experience in managing a boutique/store • Previous   experience managing or supporting a team; you enjoy sharing your   expertise   and contributing to team development Skills • Curious and sensitive to art, with the ability to communicate about brand collaborations • Strong analytical skills and a proactive mindset to contribute to reporting and new commercial initiatives to maximize store performance • Proactivity to organize local events, create   partnerships   and adapt to the city’s local   life . • Excellent organizational and adaptability skills, enabling you to thrive in a constantly evolving environment, test pilot initiatives, and report results to headquarters Interpersonal   skills • Excellent communication skills, enabling you to build strong relationships with clients, your team, and headquarters • Strong empathy and active listening skills, ensuring outstanding customer service • Excellent   presentation   and verbal communication • Fluent in both English and   German   (spoken and written), comfortable with an international clientele • Proficient in Microsoft Office and comfortable using digital tools in-store Permanent full-time position – 42 hours per week, starting from January 2027 Diptyque setzt sich für Vielfalt in all ihren Formen ein und prüft jede Bewerbung sorgfältig.