Job Opportunities API

Strategic Account Manager Location: Boston, MA • Remote Company: Coveo Job Summary: Drive AI adoption with large enterprises by expanding their use of Coveo’s AI platform, solving complex business challenges through executive relationships and strategic account management. Responsibilities: Own a portfolio of global strategic customers, leading the entire account lifecycle as a trusted advisor. Develop and execute strategic account plans aligning Coveo’s AI platform with customer business objectives to drive expansion and growth. Build and strengthen executive relationships with business and technology leaders, including C-suite stakeholders. Lead complex commercial negotiations and navigate global procurement processes to close expansion opportunities. Collaborate with Customer Success, Product, Marketing, Renewals, and Support teams to ensure seamless customer experience and share insights. Consistently achieve or exceed quarterly revenue targets by identifying and closing high-impact expansion opportunities. Qualifications: 10+ years of experience exceeding sales targets in growing existing enterprise software or SaaS accounts. Proven success managing complex global accounts and engaging C-level executives (CEO, CIO, etc.). Strong strategic account management skills aligning technology to customer priorities. Expertise in building and managing a healthy pipeline, leading complex sales cycles, and delivering revenue growth. Preferred Qualifications: Experience selling AI, cloud, data, or emerging enterprise technologies. Consultative approach to build trust and act as a long-term advisor. Collaborative mindset to influence cross-functional teams in a high-growth environment. Curiosity, resilience, creativity, and passion for customer success.