Job Opportunities API

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.   How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.   We are seeking a talented and Strategic Partner Account Manager (PAM) to join our dynamic team in London. This role is crucial for driving our growth and development within the UK, Ireland & Nordics. As a Strategic PAM, you will manage and develop key strategic partnerships with leading integration providers and channel partners to expand Aircall's market presence and drive revenue growth. This role requires a blend of strategic thinking, relationship management, and hands-on execution. You will be responsible for nurturing relationships with our partners, identifying new business opportunities, and working closely with cross-functional teams to ensure successful partnership outcomes. This role is for the Aircall office in London (at least three core days at the office). Key Responsibilities: Partnership Management: Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms). Business Development: Identify new partnership opportunities and develop strategies to expand Aircall’s market presence in the UK&I and Nordics region. Strategic Planning: Utilize data-driven insights to create and execute strategic partnership plans that align with Aircall’s business objectives. Collaboration: Work closely with other GTM teams, and Product Development teams to ensure a cohesive approach to partnership management and to drive joint initiatives. Performance Tracking: Monitor and evaluate the performance of partnerships using KPIs and metrics, ensuring alignment with Aircall’s goals and objectives. Market Insight: Stay informed about industry trends, competitive landscape, and market opportunities to provide strategic insights and recommendations. Event Participation: Represent Aircall at industry events, conferences, and thought leadership forums to enhance brand visibility and partnership opportunities. A little more about you: Analytical and Strategic Thinker: You have strong analytical skills and can leverage data to inform strategic decisions. You can identify market trends and opportunities to drive partnership growth. Relationship Builder: You excel in building and nurturing relationships with partners. Your interpersonal skills enable you to engage with diverse stakeholders effectively. Results-Driven: You are focused on achieving targets and