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Support Desk Position

skipper
Companyskipper
CategoryCustomer Support
LocationATLANTA
RemoteOn-site (inferred)
EmploymentFull-time
LevelEntry
SalaryNot stated by the employer
Posted8 Jun 2026
Last verified12 Aug 2026
SourceEmployer ATS (breezy)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Support Skipper Job Post Be the first friendly face guests see and make every visit seamless and memorable. 📍 Atlanta, GA | 💼 Hourly | ⏰ Full-Time or Part-Time with weekends required At Skiptown, Our Core Values Drive Everything We Do: • Pursue Results: We work with purpose and deliver on expectations. • Act with Integrity: We do the right thing, every time, even when no one’s watching. • Wow Every Time: From safety to service, we go above and beyond. • Stronger Together: We support our teammates, communicate openly, and grow as one team. As a Skiptown Support Skipper , you’ll set the tone for every guest experience. From greeting clients and answering questions to managing bookings and supporting smooth check-ins and check-outs, you’ll make sure everything runs seamlessly at the front desk. If you love helping people, staying organized, and creating great first impressions, this role is for you. What You’ll Do: • Welcome guests warmly and provide prompt, friendly service • Answer questions about services, memberships, pricing, and events • Assist with daycare, boarding, and grooming check-ins and check-outs • Manage bookings and reservations using Skiptown’s software • Process payments for services, memberships, and retail sales • Promote Skiptown memberships, services, and special offers • Keep the front desk and lobby clean, organized, and guest-ready • Communicate updates and important information between guests and team members • Document and escalate guest concerns or incidents as needed You Might Be a Perfect Fit If: • You’re friendly, approachable, and love helping people (and pups!) • You thrive in a fast-paced environment where every day is different • You’re organized and can manage multiple tasks at once • You’re calm under pressure and great at problem-solving • You enjoy working as part of a collaborative team Bonus if You Have: • Customer service, hospitality, or front desk/concierge experience • Experience in a pet care environment or knowledge of pet services • Familiarity with scheduling or booking software Musts & Physical Requirements • Ability to stand, walk, and move for extended periods during shifts • Ability to safely lift and handle up to 30 lbs • Comfortable working in an environment with dogs, pet hair, and occasional messes What We Offer: • Membership Perks to Skiptown • Cha-Ching Fridays! (We get paid weekly) • Employee discounts on all Skiptown services • $15 Dog Daycare • Free DoorDash DashPass subscription • 50% discount on The Farmer’s Dog fresh pet food • Discounted pet insurance through Spot Next Steps: If you’re ready to create great first impressions, support smooth operations, and be the friendly connection between guests and our team, Skiptown is your spot. 👉 Apply now and help every guest feel welcome from the moment they walk in.