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SVP Commercial & Regional Director West Africa, Fintech

Optasia
CompanyOptasia
CategoryFinance
LocationAbidjan
RemoteOn-site (inferred)
EmploymentNot stated
LevelExecutive
SalaryNot stated by the employer
Posted18 May 2026
Last verified12 Aug 2026
SourceEmployer ATS (workable)
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Description
Optasia  is a fully enabled B2B2X  financial technology platform  covering scoring, financial decisioning, disbursement and collection. We are committed to enabling financial inclusion for all.  We are changing the world our way . We are seeking a visionary and results-driven leader to serve as Commercial Director & General Manager (GM) for the regional office. This role combines strategic commercial leadership with full accountability for regional operations, financial performance, and people management. You will oversee the strategic direction, revenue growth, and management of customer relationships, while also ensuring the operational excellence and sustainability of the regional business. The ideal candidate will have a strong background in customer relationship management, a deep understanding of the Telecoms and Mobile Financial Services industries, and a proven track record of building and leading high-performing teams. This role requires a strategic thinker with exceptional leadership skills, a customer focused mindset, and the ability to drive growth through innovation, operational excellence, and long-term partnerships. What You Will Do: Strategy & Leadership Define and execute the overall commercial strategy of your assigned customer portfolio and region. Serve as the General Manager (GM) of the regional office, ensuring alignment of commercial, operational, and financial goals with Optasia’s global strategy. Oversee all aspects of regional performance, including revenue generation, cost optimization, compliance, and operational delivery. Ensure accurate forecasting, financial projections, and management of the annual budget cycle for both your customer portfolio and regional operations. Identify and prioritize key growth opportunities, driving adoption of Optasia’s products and services across existing and new markets. Lead, coach, and develop a high-performing team of regional and account managers, fostering a culture of accountability, innovation, and excellence. Promote cross-functional collaboration with Product, Operations, Finance, and Technology teams to deliver seamless customer experiences. Customer Relationship Development Build and maintain strong relationships with senior executives and key stakeholders across your customer portfolio and region. Drive upselling and cross-selling initiatives, expanding the adoption of Optasia’s full suite of products and services. Negotiate high-value contracts, partnerships, and strategic alliances to drive revenue growth and market expansion. Represent the company at industry events, conferences, and customer engagements to enhance brand visibility and strengthen relationships. Revenue Growth & Market Development Oversee the development and implementation of strategic account and regional growth plans, identifying new business opportunities and emerging market needs. Ensure alignment between commercial targets and operational execution, delivering on both top-line and bottom-line objectives. Partner with internal stakeholders to introduce new products and valueadded solutions to existing clients, increasing wallet share and customer retention. Monitor market trends, competitor activities, and regulatory changes to anticipate opportunities and risks. Regional Office Management (GM Responsibilities) Lead the day-to-day operations of the regional office, ensuring compliance with corporate policies, financial discipline, and operational efficiency. Act as the senior company representative in the region, maintaining productive relationships with regulators, partners, and key business institutions. Oversee talent development, employee engagement, and organizational culture at the regional level. Ensure strong governance, risk management, and reporting frameworks are in place. Champion Optasia’s values, culture, and strategic direction within the region. Performance Management Establish and