Job Opportunities API

📋 Description • Own strategic technical outcomes for Cyara's global top 20 accounts. • Partner with CSM/AE to ensure coordinated, high-value engagement across lifecycle. • Develop deep knowledge of customer goals, CX architecture, and testing maturity. • Manage technical account plans, adoption priorities, and success criteria. • Ensure value realization from onboarding through renewal and maturity. 🎯 Requirements • 5+ years in TAM/CS/SA roles supporting complex enterprise customers. • Strong SaaS, cloud, APIs, integrations, CX tech, testing, monitoring, and automation. • Ability to analyze environments, identify blockers, troubleshoot, and propose paths forward. • Experience with scripting, automation, CX, contact center, or conversational AI preferred. 🎁 Benefits • Customer-facing role with global impact. • Collaborative, varied work with field team, CS, and product. • Opportunity to influence roadmaps and adoption strategies. • Remote work option with diverse, inclusive culture.