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The Lodges Guest Services Agent - Year Round

alterra
Companyalterra
CategoryHospitality
LocationPark City UT
RemoteOn-site (inferred)
EmploymentNot stated
LevelEntry
SalaryNot stated by the employer
Posted30 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Flex Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). • Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts • Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) • Subsidized meals at Employee Dining Rooms offered for staff while on shift • Subsidized housing options available for seasonal full-time staff • Discounts for staff members at restaurants, shops, and service providers in Park City • Healthcare options are available for staff members • 401k plan with company match PURPOSE OF POSITION:   The Guest Services Agent   is responsible for   ensuring   guest, owner, and employee satisfaction   at the Lodges . RESPONSIBILITIES: • Check guests and owners in and out of The Lodges • Facilita te   a smooth check-in and check-out for guests and owners • Cover front desk during scheduled shift • Answer the phone in a professional manner   and transfer calls as appropriate • P ost folio charges,   perform   folio reconciliation, and   create   shift reports • Assist   with owner and guest requests   and proactively solve guest problems • Assist   with concierge duties, including making reservations for restaurants and activities • Assist   in coordinating the bell staff for guest pickups and drop offs • Drive guests locally in the company vehicle • Handl e   cash and credit card transactions   and settle   guest balances upon departure • Other duties a s assigned QUALIFICATIONS: • Knowledge of Deer Valley and   the   Park City area   preferred • Must be available to work a varied schedule, including early morning s , nights, weekends, and holidays • Must be able to lift at least 40   lbs • Must be at least 21 years old • Hold a valid   U.S.   driver’s license   and be able to drive company vehicles DATES OF EMPLOYMENT: • Flex Year Round - may have periods of layoff or reduced hours PAY RATE: • $20.00 per hour Deer Valley Resort is an Equal Opportunity Employer.