Job Opportunities API

This is a 1-year contract, fully remote role based in Malaysia, supporting UK logistics operations. Responsibilities: • Coordinate daily inbound, outbound, and return deliveries to ensure smooth operations and successful customer deliveries. • Work closely with delivery partners, warehouses, and internal teams to resolve delivery delays, exceptions, or customer issues. • Monitor shipment status and update customers or stakeholders when required. • Handle operational support tasks using systems such as NetSuite, TMS, Gladly, and other internal tools. • Support customers through email, phone calls, and ticketing systems with clear and professional communication. • Assist with operational reporting, tracking, and administrative tasks. • Support team projects and process improvements to improve operational efficiency and customer experience. Requirements: • Good command of English, both written and spoken. • 1–2 years of experience in logistics, operations, customer service, supply chain, or related work environments. • Comfortable coordinating with external vendors, delivery partners, and internal stakeholders. • Strong problem-solving skills and ability to stay calm in fast-paced situations. • Customer-focused mindset with good communication skills. • Comfortable using systems and operational tools such as TMS, WMS, ERP, or ticketing platforms. • Detail-oriented and able to manage multiple tasks accurately. • Diploma or Degree in Logistics, Supply Chain, Business, or related fields preferred. Working Hours: 1pm–10pm MYT (Non-Daylight Savings) / 2pm–11pm MYT (Daylight Savings).