Job Opportunities API

REQ14199 Waiter (Open) POSITION SUMMARY: The Waiter is accountable to complete all assigned tasks with the highest level of service quality. Guest relations through well-developed food and beverage skills, knowledge and experience, in accordance with the vision, values and objectives of the company. PRIMARY RESPONSIBILITIES: • Always greets guests promptly in a warm and friendly manner • Establishes immediate eye contact and smiles with guest • Always thank and farewells guests conveying anticipation for their next visit • Establishes rapport with guests to build guest loyal and gathers constructive feedback to ensure satisfaction of every individual of guest • Remains friendly and flamboyant as an individual • Maintains the conversation and do not exposes any sensitive topics to the guest • Ensures that brand standards are consistently implemented. • Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. • Conducts monthly inventory checks on all operating equipment and supplies. • Exhibits a thorough knowledge of menu and presentation standards and sound knowledge of beverages preparation techniques • Ensures that the outlet is kept clean and organized, both at the front as well as the heart of house. • Prepares and assembles orders in sequence and makes quality checks before service • Applies food and beverage service techniques correctly at all times, serves items with enthusiasm • Completes the daily responsibilities that are set for each individual shift Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly • Recognizes the step of the billing process • Anticipates for any unexpected guest need and reacts promptly • Communicates effectively to know the daily task assign • Maintains back up supplies stock for the daily operations and anticipates busy demands • Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety. • Ensures high standards of personal presentation and grooming. • Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel. • Attends training sessions and meetings as and when required. • Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements QUALIFICATIONS: Experience • Experience in Food and Beverages, 5 star international hotels/resorts, and/or in freestanding restaurants is an advantage • Fresh graduates are welcome Education • Preferably a Diploma holder in Hospitality Business Management or any related course Skills / Competencies • Has effective time management, task management and communication Good command in both spoken and written English. Other Attributes • Passionate • Organized • Innovative • Customer-orientated