Job Opportunities API

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities • Supervise inbound and outbound service-related warehouse operations to meet customer expectations. • Monitor and improve productivity, quality, and customer service standards through daily oversight. • Analyze shipment logs and delivery timelines to ensure on-time service and efficient routing. • Support customer satisfaction by coordinating warehouse activities that align with service goals. • Optimize employee workflow and recommend improvements to boost service levels. • Develop, track, and report on KPIs related to service performance, on-time delivery, and customer satisfaction. • Supervise facility vehicle and equipment maintenance to ensure safe and reliable service operations. • Train, coach, and evaluate warehouse staff, promoting a service-oriented culture. • Perform operational responsibilities, including opening and closing shifts and managing payroll/commission reports. • Maintain a clean, safe, and organized warehouse environment in line with service standards. Qualifications and Requirements • Bachelor’s or Associate degree in logistics, business administration, or related field preferred (equivalent experience acceptable). • Forklift and OSHA certification preferred. • 2–3 years of experience in warehousing, logistics, or service-focused operations. • Use of Acellos Inventory Control system preferred • Strong leadership and interpersonal skills with proven ability to motivate teams. • Knowledge of service KPIs and logistics best practices. • Effective communication skills with ability to collaborate cross-functionally. • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).